Effective Date: March 27, 2019

Thrive Workwear Co. (“Thrive Workwear,” “we,” “us,” or “our”) operates www.thriveworkwear.com. This Privacy Statement explains how we collect, use, share, and protect personal information when you visit our website, place an order, contact us, or interact with our services.

By using our website, you agree to the collection and use of information in accordance with this Privacy Statement.

Information We Collect

We collect information that helps us process orders, provide customer support, improve our website, and communicate with customers.

Personal information we may collect includes:

• Name

• Email address

• Phone number

• Shipping and billing address

• City, state, province, ZIP/postal code, and country

• Order and purchase information

• Cookies and usage data

We may also collect usage data automatically when you visit our website. This may include your IP address, browser type, browser version, pages visited, time spent on pages, device identifiers, and other diagnostic information.

How We Use Your Information

We use collected information to:

• Process and fulfill orders

• Provide and maintain our website

• Send order confirmations, shipping updates, and customer service messages

• Respond to customer questions and support requests

• Improve website performance and customer experience

• Monitor website usage and troubleshoot technical issues

• Detect, prevent, and address fraud, security, or technical problems

• Send marketing emails, promotional offers, product updates, and other communications you may be interested in

• Comply with applicable legal obligations

You may opt out of marketing emails at any time by using the unsubscribe link included in our emails or by contacting us directly.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve site functionality, understand customer behavior, and improve the shopping experience.

Cookies are small files stored on your device. They may help us remember preferences, keep your cart active, improve site performance, and support security.

Examples of cookies we may use include:

• Session cookies to operate the website

• Preference cookies to remember settings and preferences

• Security cookies to help protect the website

• Analytics cookies to understand website usage and improve performance

You can instruct your browser to refuse cookies or notify you when cookies are being used. Some parts of the website may not function properly if cookies are disabled.

Location Information

We may collect and store location information if you allow us to do so. This information may be used to improve website features, shipping-related functionality, and customer experience.

You can enable or disable location services through your device settings.

Analytics

We may use third-party analytics providers, including Google Analytics, to help us understand how visitors use our website.

Google Analytics may collect information about your activity on our website and share that information with other Google services. Google may use collected data to personalize ads within its advertising network.

You can opt out of Google Analytics tracking by installing the Google Analytics opt-out browser add-on.

Payment Processing

We use third-party payment processors to securely process payments.

We do not store or collect full payment card details. Payment information is provided directly to our payment processors, and their use of your information is governed by their own privacy policies.

Payment processors we may work with include:

• Stripe

• PayPal / Braintree

These providers are expected to follow applicable payment security standards, including PCI-DSS requirements.

SMS/MMS Mobile Messaging

By subscribing to Thrive Workwear text notifications, you agree to receive recurring automated marketing text messages from us about our products, services, offers, and updates at the phone number you provided.

Consent is not a condition of purchase. Message and data rates may apply.

You may opt out at any time by replying:

STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT

You may reply HELP for customer support.

After opting out, you may receive one final message confirming your opt-out request. Attempting to opt out by means other than the listed commands may not be recognized as a reasonable method of opting out.

Sharing Your Information

We may share personal information with trusted third-party service providers who help us operate our business, including payment processors, shipping providers, website hosting partners, analytics providers, email and SMS marketing platforms, fraud prevention tools, and customer support services.

These providers may access personal information only as needed to perform services on our behalf and are not permitted to use it for unrelated purposes.

Legal Disclosure

We may disclose personal information when required to do so by law or in response to valid requests by public authorities, including courts, government agencies, or law enforcement.

We may also disclose information when we believe it is necessary to:

• Comply with a legal obligation

• Protect and defend the rights or property of Thrive Workwear

• Prevent or investigate possible wrongdoing

• Protect the safety of customers, users, or the public

• Protect against legal liability

Data Retention

We retain personal information only as long as necessary for the purposes described in this Privacy Statement, unless a longer retention period is required or permitted by law.

We may retain information as needed to comply with legal obligations, resolve disputes, enforce agreements, prevent fraud, and maintain business records.

Usage data may be retained for internal analysis, website security, and performance improvement.

Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other jurisdiction where data protection laws may differ from those in your location.

If you are located outside the United States and provide information to us, you understand that your information may be transferred to and processed in the United States.

We take reasonable steps to help ensure your information is treated securely and in accordance with this Privacy Statement.

Data Security

The security of your information matters to us. We use commercially reasonable methods to protect personal information.

However, no method of transmission over the internet or electronic storage is 100% secure. While we work to protect your information, we cannot guarantee absolute security.

Do Not Track Signals

Some browsers offer a “Do Not Track” setting. At this time, our website does not respond to Do Not Track signals.

You can enable or disable Do Not Track through your browser settings.

Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

• Access the personal information we hold about you

• Correct inaccurate or incomplete information

• Request deletion of your personal information

• Object to certain processing activities

• Request restriction of processing

• Request a copy of your information in a portable format

• Withdraw consent where processing is based on consent

We may ask you to verify your identity before responding to a privacy request.

If you are located in the European Economic Area, you may also have the right to contact your local data protection authority regarding our collection and use of your personal information.

To make a privacy request, contact us at:

info@thriveworkwear.com

Children’s Privacy

Our website is not intended for anyone under the age of 18.

We do not knowingly collect personally identifiable information from children under 18. If we become aware that we have collected personal information from a child without appropriate consent, we will take steps to remove that information.

Links to Other Websites

Our website may contain links to third-party websites that are not operated by Thrive Workwear.

We are not responsible for the content, privacy policies, or practices of third-party websites or services. We encourage you to review the privacy policy of any site you visit.

Changes to This Privacy Statement

We may update this Privacy Statement from time to time.

Any changes will be posted on this page with an updated effective date. Changes are effective when posted.

We encourage you to review this Privacy Statement periodically.

Contact Us

If you have questions about this Privacy Statement, want to make a privacy request, or need more information, contact us at:

Email: info@thriveworkwear.com
Phone: 720.638.5698